Data Deletion

Last updated: May 25, 2026

nashir.ai is committed to respecting your privacy. This page explains how to request deletion of your personal data from our systems, including data shared via our Facebook and Instagram integration.

What data nashir.ai holds

When you connect a Facebook or Instagram account through nashir.ai, we store:

Your name and email address (from account registration)
Facebook Page access tokens — used to publish scheduled posts on your behalf
Page name and ID — used to identify which pages you have connected
Scheduled post content — text and image URLs you have created
Activity logs — actions taken in your account (sign-in, password change, etc.) for security purposes

We do not store your Facebook profile information, personal timeline data, friend lists, or any data beyond what is listed above.

How to delete your data

Option 1 — Delete your account (recommended)

The fastest way. From your Profile settings, click 'Send confirmation email'. Check your inbox and click the link — that revokes your social account tokens at the provider, hard-deletes your scheduled posts, automations, knowledge bases, and inbox messages, and cancels any active subscription. Effective immediately on confirmation.

Go to Profile Settings

Option 2 — Disconnect individual accounts

If you only want to remove your Facebook or Instagram connection without deleting your nashir.ai account, disconnect individual accounts from the Accounts page. This deletes the associated access tokens immediately.

Go to Accounts

Option 3 — Email request

Send us a data deletion request by email. Include your nashir.ai account email address. We will verify your identity and process the deletion within 30 days.

Email support@nashir.ai

What gets deleted

Account login + profile dataDeleted immediately

Connected social account tokens (FB, IG, YouTube, TikTok, LinkedIn)Revoked at the provider AND deleted immediately

Scheduled posts and contentDeleted immediately

Inbox messages, automations, knowledge basesDeleted immediately

n8n workflows on our infrastructureStopped and deleted immediately

Activity / audit logsDeleted within 30 days

Billing records (invoices, payment history)Retained up to 7 years (tax law requirement)

Timeline

Self-service deletions (Options 1 & 2) are effective immediately. Email requests are processed within 30 days of verification.

Facebook / Meta integration note

This page serves as the nashir.ai Data Deletion Callback URL required by Meta for apps that use Facebook Login or the Graph API. If Meta has directed you here, please use one of the options above to request deletion of your data. After deletion we can provide a confirmation reference if needed — email support@nashir.ai.

A signed data_deletion_request webhook callback for fully automated, programmatic deletion is in development (ETA approximately 1 week from May 6, 2026). Until then, the self-service options above and the email channel cover all deletion scenarios.